|
2010 Rotherham is an Arm's Length Management Organisation (ALMO) and has been set up to manage, maintain and improve Council homes and Rotherham Borough estates. The organisation is non-profit making and it is wholly owned and controlled by Rotherham Borough Council.
Our services range from rents and repairs to keeping estates clean and tidy and tackling anti-social behaviour.
We have the responsibility of managing, repairing and improving the 21,000 council houses in Rotherham and aim to create cleaner, greener and more attractive neighbourhoods for our customers. We have £300 million to invest up until 2010 and are working closely within local communities and giving people the chance to be involved in shaping the future of the environment in which they live.
Our Executive Team
The Interim Chief Executive (CEO) of 2010 Rotherham is Graham Eades.
The executive of 2010 Rotherham has an active role in directing the company's for the benefit of customers. The executive directors and CEO have overall responsibility for the performance of the company's business.
Our Promise To You
Our aim is to make our service to you as good as it can be, so we will:
- Treat you with respect
- Treat you fairly
- Deal with your enquiries and complaints thoroughly, quickly and honestly
- Listen carefully and make a note of the issues you raise
- Be sensitive, discreet and respect your privacy
- Give you clear and relevant information
- Make our buildings and services easy to find and use
- Make sure that services meet your needs by listening to what you say
- Improve our services by involving you and staff in setting and monitoring standards
- Give staff the skills, training and support they need to put you first.
|
|
|
Good governance leads to good management, good performance, good stewardship of public monies, good public engagement and ultimately, good outcomes.
The 2010 Rotherham Board is therefore responsible for making sure customers receive a high quality service and value for money.
2010 Rotherham Board meetings are open to members of the public (except items to be considered in private).
We also give customers the opportunity to submit any relevant questions to Board.
OUTLINE AGENDA PLAN AND QUESTIONS TO THE BOARD >>>
MEET THE BOARD >>>
READ MINUTES OF THE BOARD >>>
Future Board Meetings
Wednesday, 12th May, 2010 - 3.30pm, Brinsworth Training Centre, Sheffield Road S60 1BN
Wednesday, 23rd June, 2010 - 3.30pm, Brinsworth Training Centre, Sheffield Road S60 1BN
Wednesday, 4th August, 2010 - 3.30pm, Brinsworth Training Centre, Sheffield Road S60 1BN
Wednesday, 15th September, 2010 - 3.30pm, Brinsworth Training Centre, Sheffield Road S60 1BN
Wednesday, 10th November, 2010 - 3.30pm, Brinsworth Training Centre, Sheffield Road S60 1BN
|
|
|
Our Core Mission Statement:
To provide services that are valued by our tenants, residents, the Council, contribute to building sustainable communities and compare favourably with the best housing providers in the country.
Our Mission:
Working with our diverse communities and partners to improve the quality of life, making every neighbourhood safe, clean and proud.
|
Our Vision:
Creating and sustaining better homes, neighbourhoods and communities.
|
|
Our Core Values:
- Respecting all our customers and their diverse needs
- Being open and honest
- Listening, learning and achieving
- Continuous improvement
- Working with partners and communities for a better future
- Value for money
- Being a good and caring employer
- Respecting the environment now and for future generations
|
|