Rotherham 2010 Ltd - Equalities & Diversity

Equality and Diversity		Further Information
We recognise the importance of putting the needs of the individual at the heart of all we do. One of our values is 'respecting all our customers and their diverse needs'. This assists us in achieving our key objective to 'deliver excellent customer services', which are accessible to everyone regardless of age, disability, gender, transgender, race or ethnicity, religion or belief or sexual orientation. This enables us to shape and deliver more effective user led services. In making a real difference to people's lives, we make sure our customers are treated as individuals and do everything we can to meet their needs. This helps us in realising our vision of 'Creating better homes, neighbourhoods and communities', which is an intrinsic part of our functions, processes, and service delivery. In line with our legal duties and an Arms Length Management Organisation, we have embedded equality and diversity in our strategic thinking and in our day to day work. For more information on how we do this, see our Equality Impact Assessments >>>		Policies and Equality Schemes >>> Customer Profiling >>> Workforce Statistics >>>
Community Strategy Our relationship with Rotherham Borough Council and the wider local strategic partnership requires a commitment to the Community Strategy vision for Rotherham, and part of that is a commitment to fairness. We work closely with Rotherham Borough Council to promote equality, inclusiveness and community cohesion for all neighbourhoods, customers and staff. We will offer equal and fair treatment to all, respecting and responding to their different needs. Working together and with partners we will overcome barriers to, and within, our services that discriminate and disadvantage individuals and communities, sometimes through joint strategies aimed at specific groups and otherwise through a general approach. We will drive this commitment through our role in the community, as an employer, and through the services we offer and the way we deliver them. This policy will be fundamental to all our work across all areas of the borough. This policy statement can be viewed here >>> Read more about the Community Strategy on Rotherham Borough Council's website: Sustainable Community Strategy 2005 to 2011 >>>
Policies, strategies and procedures At 2010 Rotherham, we have three policies for Equality and Diversity. These are: Our Role in the Community, Our Role as an Employer and Our Role as a Service Provider. They set the direction for the 2010 Rotherham Corporate Equality and Diversity Strategy, which in turn directs the contents of our Equality and Diversity Scheme or action plan. View our three policies. >>> We also check all service and business plans, and our policies and procedures, on a regular basis to ensure that they do not discriminate against any group, and we make use of opportunities to take action to reduce or remove any barriers. This process is called an Equality Impact Assessment. View our Equality and Diversity documents >>>		Latest News: May 2010 Consultation on Single Equality Scheme 2010-2013: 2010 Rotherham is pleased to present the Consultation Draft of its second Single Equality Scheme. Click here for more information >>>
Feedback If you have any ideas about how we can improve things please fill out our Customer Feedback Form, or help us provide a better service by filling out the Checking Our Records survey.		Knowing our customers: To understand our customer access needs we record and publish a profile of our customers in terms of their requirements in relation to hearing, interpretation, visual communication needs. Click here to view the profiles >>>
	Our workforce Workforce monitoring helps the organisation to work towards achieving a wide diversity in its workforce. As an employer, we are committed to promoting equality. We are therefore committed to: Creating positive opportunities to employ a workforce that is representative of the customer profile and local community Operating and monitoring fair and open recruitment and selection processes and encouraging applications from all groups in the community Ensuring all employees have fair access to learning and development opportunities Providing a safe and accessible working environment that values and respects the identity and culture of each individual View out Workforce Profile >>>

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