KEY PLAYER INITIATIVE
 What is it about?
Have you ever thought “if only I had the time to attend meetings, I’d tell them how to go on?” Well we realise that most of the methods we use rely on attending daytime meetings. Key Players puts the power to your elbow and lets you decide what parts of the service you want to play a part in, and lets you tell us how you want to be involved.
How does it work?
You fill in a registration form telling us about you and where you live, then tick a selection of boxes to tell us the areas of our service that you want to have a say in, then select exactly how you want to be involved!
Key Player Example
Let’s say that you want to have involvement in the repairs service, but only want to be contacted by post. When we want to hear what our customers think about the repairs service or maybe we want to consult on new policies, we will know that you only want to be involved by post.
The result?
We have listened and involved you in exactly the way you have asked. You get the chance to influence the decision making process by committing the time you are happy with. If you would like to be part of this exciting initiative, complete the online form or contact the Customer Services and Engagement Manager Sneh Soni on 332259.
Being a ‘Key Player is your chance to personalise your involvement with us. Giving you the opportunities of selecting which part of the service you want to be involved in and which methods we need to use when contacting you.
|