| 1. About Me |
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| 2. Contacting You |
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| 3. When We Visit |
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| 4. Help or Support |
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| 5. Formats of Information |
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| 6. Communicating With You |
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| 7. Disbaility (We wish to redesign services to try overcome barriers to disabled people) |
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| 8. Ethnic Origin - I would describe my ethnic origin as: |
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